Platinum Sponsors





Gold Sponsor

ACOMMS Awards Nominations

Don't miss your chance to nominate for the 2008 ACOMMS Awards! This is a premier opportunity to be honoured by the communications industry for your company's excellence in services, products and practices.

The ACOMMS Awards highlight the growth of the Australian communications industry, bringing recognition to the award-winning companies, the delivery of services and products of competition to end-users and fostering the highest standards of business ethics and behaviour, all while promoting best practice by industry.

Important Dates
Launch of Awards/Start Nominations 15th April 2008
Nominations close 30th May 2008
Announcement of Shortlist 25th June 2008

Nominations must be sent, delivered or postmarked by the 30th May, 2008 in order to be accepted. Late nominations will not be considered.

Snapshot of the ACOMMS Awards

The ACOMMS Awards Grid will provide a snapshot on the available awards up for nomination and their eligibility and criteria.

To download the PDF version, click here.

The ACOMMS awards up for nominations are:

Award Short description Open to Eligibility Criteria Suggested Inclusions
Industry Leadership - Innovation (Large) Offering innovative telecommunications service or product to customers to drive industry growth Communication companies with over 200 employees in Australia New communications service or product (min. - 6months and max. 2 years prior to April 2008)
  • Describe the innovative product or service.

  • Demonstrate the uptake by customers of the service/product.

  • Explain how the product/service was introduced to the market.

  • Future plans and expectations of the offering, e.g.

    • - contribution to market growth,
    - to increased competition; to
    - driving demand for broadband services,
  • What customer need does your new service/product fulfil?

  • What makes your offering innovative?

  • How does your offering differ from those of your competitors?

  • What is its contribution to the evolving Broadband environment?

  • What has been the customer take-up (and response) of the innovation so far?
    		•
    Industry Leadership - Innovation (SME) Offering innovative service or product to customers to drive industry growth Communication companies with under 200 employees in Australia New communications service or product (min. - 6months and max. 2 years prior to April 2008)
  • Describe the innovative product or service.

  • Demonstrate the uptake by customers of the service/product.

  • Explain how the product/service was introduced.

  • Future plans and expectations of the offering

    • - contribution to market growth,
    - to increased competition; to
    - driving demand for broadband services,
  • What customer need does your new service/product fulfil?

  • What makes your offering innovative?

  • How does your offering differ from those of your competitors?

  • What is its contribution to the evolving broadband environment?

  • What has been the customer take-up (and response) of the innovation so far?
    		•
    Services to Industry - Professional Services long-term value towards industry development and/or industry co-operation Professional services organisations and government and regulatory agencies The company's professional service offering must have been provided within the last 12 months
  • Describe the initiative.

  • Demonstrate the benefit of the service to industry growth and development, ie

    • - communications delivery
    - demand for convergent services
    - development of skills
    - fostering industry knowledge
    - increasing competition
  • What is the benefit of the service to industry growth and development

  • How do the services provided distinguish themselves from other contributions?

  • How will it contribute to a broadband/IP enabled environment
    • Commitment to Customer Service (Large) Demonstrable commitment to customer service improvement Communication companies with over 200 employees in Australia Company’s contribution which is being recognised must have occurred since 1 January 2007
  • Describe the company's initiative for and/or commitment to customer service.

  • Describe how your customer service strategy helps your customers, eg customer empowerment, better informed.

  • Provide evidence of positive customer response.

  • Describe how the initiative contributes to issues for customer service in a Broadband/IP enabled environment.
    		•
  • What are the strategies used to promote customer service within the organisation?

  • What training and development programs exist within your organisation to drive the company's commitment to customer service?

  • What differentiates your company's commitment to customer service?

  • How has your commitment to customer service contributed to the customer's benefit?

  • How will it assist the customer in a Broadband/IP enabled environment
    		•
    Commitment to Customer Service (SME) Demonstrable commitment to customer service improvement Communication companies with under 200 employees in Australia Company’s contribution which is being recognised must have occurred since 1 January 2007
  • Describe the company's initiative for and/or commitment to customer service

  • Describe how your customer service strategy helps your customers, eg customer empowerment, better informed.

  • Provide evidence of positive customer response.

  • Describe how the initiative contributes to issues for customer service in a Broadband/IP enabled environment
    		•
  • What are the strategies used to promote customer service within the organisation?

  • What training and development programs exist within your organisation to drive the company's commitment to customer service?

  • What differentiates your company's commitment to customer service?

  • How has your commitment to customer service contributed to the customer's benefit?

  • How will it assist the customer in a Broadband/IP enabled environment
    		•
    Partnerships for Growth Partnership or alliance that has demonstrably driven the communications industry forward Organisation which has been part of a partnership or alliance with service providers (eg vendors, content providers) A partnership or alliance between separate entities for the (min. - 6 months and max. 2 years prior to April 2008)
  • Demonstrate the benefit of the partnership to either

    • - communications delivery,
    - convergent services,
    - development of skills,
    - fostering industry knowledge,
    - increasing competition.
  • If applicable, comment on the expected iimpact of the contribution in future years
    		•
  • What do the entities which make up the partnership or alliance bring to the relationship?

  • Why was the partnership or alliance formed?

  • What are the future plans for the partnership?

  • How will the partnership contribute to a Broadband/IP environment
    		•
    Environmental Responsibility Award Organisations undertaking initiatives to address corporate responsibility for sustainability and the environment, eg recycling programs, energy saving programs, carbon reduction strategies Companies Environment initiatives undertaken by the company in Australia
  • Describe the initiative including if applicable how it exceeds any existing industry standards or benchmarks.

  • Explain how the initiative is integrated into your business planning and operations.

  • Explain the actual or likely impact/measure of success for the initiative - including external social/environmental impacts and internal impacts (eg shareholder value, reduced costs).

  • Please provide independent testimonials for the initiative
    		•
  • What tangible and quantifiable results help to demonstrate the success of the initiatives put in place now and in the future?

  • What are the future plans of the organisation to address the needs of the environment?

  • How has your initiative been integrated into your business planning and operations

  • Provide independent testimonials for the initiative
    		•
    Communications Ambassador Outstanding Individuals who show strong leadership and made a significant and visible contribution to the Australian communications industry Individuals in leadership positions across the whole range of stakeholders in the industry, including but not limited to service providers, carriers, content providers, policy-makers, regulators. The individual's contribution must be current and is expected to be ongoing
  • Outline the involvement the individual has had with the communications industry.

  • Provide examples of how the individual has displayed diplomacy and leadership in carrying out their contribution.

  • Demonstrate (with supporting external testimonials) how the contribution of the individual has been for the benefit of all industry stakeholders
    		•
  • What is the contribution the individual has made to the industry?

  • Why is this individual deserving of the Ambassador Award?

  • What qualities does this individual have that helps them to make a contribution?

  • What sort of contribution are they likely to make in the future?

  • In keeping with the Vision and Mission of Communications Alliance, it is expected that nominations will highlight contributions for the co-operative development and growth of the industry, innovation, and the highest standards of business behaviour

  • Third party testimonials must be provided in support of nominations.
    		•

  • Please note that no 2007 ACCOM Award winners are eligible for a 2008 Award for the same product/service.

  • Third party testimonials must accompany nominations for the Communications Ambassador Award

  • Please provide independent testimonials for the Environmental Responsibility Award

  • Submissions are invited from Australian organisations and individuals, which operate within the Australian telecommunications sector irrespective of size or geographic location. Companies whose business activities cut across multiple economic sectors may apply for an Award and will be considered on the basis of their contribution to the telecommunications sector.

  • Please note:

    • - Fully owned subsidiaries of an Australian company are eligible provided that they operate in the market as a separate business with an identity that is distinct from that of its parent company
    - Awards will be judged primarily on the basis of eligible performance and contribution within the Australian telecommunication market. In the case of close competition, judges may consider performance and contribution outside of Australia as a secondary factor for certain of the Awards.
    - An Australian subsidiary of a company with a foreign head office will be eligible for an Award provided that it is an operational entity and not merely a representational office.

    Instructions for Nominations

    Nomination forms can be downloaded by clicking on the links below. All nominations instructions and criteria are included in the nomination forms for each category.

  • Industry Leadership - Innovation (Large Company)

  • Industry Leadership - Innovation (Small Medium Enterprise)

  • Services to Industry - Professional Services

  • Commitment to Customer Service (Large Company)

  • Commitment to Customer Service (Small Medium Enterprise)

  • Partnerships for Growth

  • Environmental Responsibility Award

  • Communications Ambassador

    • Completed nomination forms must be submitted to Helen Bailey, Commercial Manager of Communications Alliance at h.bailey@commsalliance.com.au by 30th May 2008. If you have any queries regarding the nomination process, you can call +61 2 9959 9177.

    Nomination forms can also be posted to Communications Alliance, PO Box 444, Milsons Point NSW 1565.

    Please note, judges can only assess the nominations on the information and materials supplied on the nomination form so we advise nominees to provide as much information as possible, including third party testimonials.

    ACOMMS Judges

    The ACOMMS Judges are specially invited by ACOMMS for their expertise and in-depth industry knowledge of the communications sector to select the ACOMMS winners.

    ACOMMS Judges for 2008 are:

  • Malcolm Alder, Director, KPMG

  • Chris Althaus, CEO, Australian Mobile Telecommunications Association

  • Dr Paul Brooks, Layer10 Advisory

  • Tony Chan, Editor, Green Telecom

  • Kim Denham, CEO, Australian Computer Society

  • Anne Hurley, CEO, Communications Alliance

  • Graeme Innes, Federal Disability Discrimination Commissioner, HREOC

  • Grahame Lynch, CEO, Comms Day

  • Mark McDonnell, Telecommunications, Media & Technology Analyst, BBY

  • Andrew Parker, Partner, PricewaterhouseCoopers

  • Lars K. Rasmussen, Research Professor, Telecommunications, Institute for Telecommunications Research, University of South Australia

  • Noel Robertson, Managing Director & CEO, MatrixView

    		•