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All presentations will be followed by Q&A sessions moderated by Dr Karl Kruszelnicki. Dr Karl is a dynamic speaker who will facilitate energetic discussions between all participants.

Written feedback forms will be distributed to attendees and collected after each session to be collated and used as the foundation of discussion for our final strategy session.

Program - 2008 Communications Consumer Dialogue

To download the PDF version, please click here.
Dialogue Moderator: Dr Karl Kruszelnicki
9.30am Registration – Tea and Coffee
10.00am Welcome
Speakers: Anne Hurley, CEO, Communications Alliance; Chris Chapman, Chairman, Australian Communications and Media Authority
10.05am How technology is impacting on human behaviour
What is the impact of technology on us? Dr Andrew Campbell will discuss how virtual worlds, communications and the internet are changing the ways consumers behave.

Speaker: Dr Andrew Campbell, Lecturer, Psychology, The University of Sydney
10.45am Building communities through partnerships
What are the essential ingredients of nurturing communities and how do partnerships assist in building community capabilities? Professor Daniela Stehlik will explain how being a "good neighbour" is at the heart of community.

Speaker: Professor Daniela Stehlik, Stronger Communities, Curtin University of Technology
11.15am The Accessible future - challenges and strategies to get there
Accessibility is really a way of thinking about the world. Graeme Innes will outline how Accessibility will be achieved in the future.

Speaker: Graeme Innes AM, Human Rights Commissioner
11.45am Senator the Hon Stephen Conroy - Minister for Broadband, Communications and the Digital Economy
12.15pm Consumer Representation
Speaker: Keith Besgrove, First Assistant Secretary, Department of Broadband, Communications and the Digital Economy
12.25pm Remembering Christopher Newell
A tribute to the late Dr Christopher Newell, Associate Professor, School of Medicine, University of Tasmania
1.00pm Lunch
1.45pm Perspectives on future models for empowering and protecting consumers
In an ever-changing world, what strategies are available for consumer care? Calling on her experience across industries, Jenni Mack will provide some insights on what the future consumer can expect.

Speaker: Jenni Mack, Chair, CHOICE Board
2.15pm The power of technology
Our panel speakers will each share their experiences of how they have built communities using technology, and its ability to change and transform lives. Discussion will follow on what tactics and tools best help educate, inform and assist.

Panellists: Jack Heath, Founder, Inspire Foundation; Kylie Little, Founder, Essential Baby
3.00pm Achieving equitable access
Dr Karl, drawing on our expert panellists and today's speakers, will facilitate discussion from the floor on some of the possible strategies the Communications Industry could adopt to gain equity for all consumers, and the opportunities which future technologies present.

Panellists: Tim Noonan, Company Director & Principal Consultant, Tim Noonan Consulting; Deirdre O'Donnell, Telecommunications Industry Ombudsman; Teresa Corbin, CEO, Consumers' Telecommunications Network
4.00pm Close - Drinks and Networking

Please note the program is subject to change.